1. Are you the factory?
Yes. Our company engaged in packing machinery for ten years.
2. Can you do customized packing machine?
Yes,of course. We are specific packing machinery manufacturer with morn than 10 years,experiences,we can do packing machinery accourding to the customer's requirements.
3. I there any installation direction after we received the machine?
Yes, we have a professional technical team and warm after service. We will solve any problem you
4. Is there any ensurance to guarantee my order from your company?
We are an onsite check factory from Alibaba, and the quality, delivery time, your payment are all ensured by Alibaba trade assurance. If you have any question please don't hesitate to contact us, we will give you a warm and rapid reply.
5. what services can we provide?
We provide you with one year warranty and life long after-sale service, we guarantee the main parts within 12 months, if the main parts go wrong without human contact within one year, we will freely provide with you. And after one year, if you need to change parts, we will provide with you with best price and main it in your site. Whenever and wherever you have technical problems, you can contact us at any time, we will do our best to support you to solve the problems.