Q1.Are are a manufacture or a trading company?
A:We have our own production and processing base with invest, and we also have our own international trade department.
Q2.What are your packaging conditions?
A: Generally,it is with neutral white boxes and brown cartons. We will do custom branded box,according to your requirement, after receiving your authorization letter.
Q3.What is your payment terms?
A: T/T:30% deposit in advance,70% balance before shipment. Before paying the balance, we will show you the photos
of the product and packaging.
Q4.What are your delivery terms?
A: FOB, CFR, CIF.
Q5.How about the delivery time?
A:It will takes 30-45 days after receiving the advance payment.The accurate delivery date depends on the number of items and orders.
Q6.How toguarantee your after-sales service?
A:Strictly check the production process. Strictly inspect the products before shipment.Regularly track and receive feedback from customers.
Q7.What will you do for quality complaints?
A:We will reply to customers within 24 hours. Our QC will re-test the same inventory of goods, and if it is confirmed that it is a quality problem, we will make corresponding compensation.