1. Can I have a sample before placing the order?
Sure, a free sample is available, you only need to share the shipping costs.
We will deduct the sample charge from the future order if the order value is over $5000.
2. How long can I get the goods after payment?
And it will take 3-5days by express, 7-10days by air, 30days by sea.
3. How to customize my logo?
Your logo can be lasered on the lens or printed on the temples.
4. Do your guys also supply styles that were not in your catalog?
Yes, your idea, we design and build it, please kindly let me know how it looks, our professional design team and production team will turn it into a real thing for you.
5. Are you a factory or trade company?
We are a factory integrating R&D and production, since 2003, and we have import and export licenses, so we are a company with the Integration of produce and trade.
6. How do you guarantee the quality?
We have a professional inspection team, they will conduct random inspections on each batch of materials.
And will check goods one by one before shipment.
Welcome to do an inspection by your own inspector or the third inspection of the company.
7. Do you have any certificates?
Yes, we have ISO9001, BSCI certificates, etc.
Our products with 100% UV protection, compliant with Europe Directive 89/686 EEC and standard EN ISO 12312-1:2013 and subsequent amendments, USA standard ANSI Z80.3:2015, and Australia standard AS/NZS 1067.1:2016.
8. Do you have a CE certificate?
Yes, our products are in line with CE testing standards.
However, Sunglasses belong to PPE class I, CE certificate is not required when you sell sunglasses in the EU market, only need a sunglasses supplier to offer you the EU Declaration of Conformity and the EN ISO 12312 test report, we can do this for you.
9. What’s your MOQ?
For most of the items, MOQ is only 2 pcs.
For customized styles, MOQ is 300pcs, and your logo and color can be made for free.
10. What kind of after-sales service we can get?
We will buy insurance free for you when the goods are damaged or missed on the way, We can help you claim against the transportation company.
If there is any quality problem, we can replace it free for you.
We are focused on customer service and try our best to help you grow up.
11. How about packing?
Usually, our packing is 1piece/polybag, 12pcs/inner box, 300pcs/carton
However, customized packing is available.
12. What’s your payment term or method?
① T/T, 30% deposit in advance, 70% balance payment before delivery.
② L/C at sight is available when the order amount is above 10,000USD.
③ Trade Assurance order on Alibaba, which can pay by credit card.
④ PayPal, Western Union, Alipay, or WeChat are also available.
13. Can you do a certificate of origin for us?
Sure, besides general CO, we can also do Form A, Form E, Form F, and FTA for free.
14. What’s the material of the lens?
PC or Polarized.
15. What’s the delivery term?
Please kindly refer to the following terms