1. How is your after-sale service?
We have a professional technology supporting team for your timely services. You can get the help you need in time by telephone, online chat. Please contact us once the machine has any problem. Best service will be offered.
2. Will you teach how to use the machine?
Yes, we can provide a complete user manual and usage video for instruction and application. And 24/7 online consultant service ensure you whatever problem and whenever you meet, you can solve easily. It is easy to operate by anyone with the instructions.
3. How about the shipment?
The machine will be shipped within 5-7 days after the receipt of your payment.
4. How does your factory do regarding quality control ?
We have a strictly quality inspection department. Our engineers will carefully check and test the machines many times before we deliver them to you. To make sure you can get the high quality machines, only the machines that have passed the strict quality inspection can be delivered to you.
5.Can you provide Samples? How long does it take?
Samples are available, can be sent within 3-7 days.
6. Do you accept OEM or ODM orders?
Yes, we welcome OEM and ODM orders.
7. What are the Payment Terms?
T/T, Ali Assurance, PayPal, Western Union
8. How to send the goods?
Usually deliver by courier, DHL, UPS, FedEx