Q1. About replacement servise:
A:Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period,For defective batch products, We will send new driver (pcs to pcs) with new order or we can discuss the solution including re-call according to real situation.
Q2. Can I customize the product?
A. Abosolutely. We can customize according to your design and make your own brand logo. Also we can the package the products according to your request. We can also accept OEM
orders.
Q3. Can I have free samples?
A. We can offer samples for free, It depends on how mnay samples you need
Q4. What is the warranty for your Led Driver?
A.We have 2-5 years warrenty for our Led dirvers.The failed items can be replace with the new order no matter when you buy them, so you do not need to worry about the quality problem if cooperate with us.
Q5.How to order?
A. Inquiry → Quotation → Negotiation → Samples → PO/PI → Mass production →Book
Space → Balance/Deliver → Further.
Q6. Do you have a factory? Can i vist?
A. Yes of course, We are welcome you to visit our factory, Which is located in Guzhen Town, zhongshan city, Guangdong province, China.And if possible we also can pick you up at Guangzhou baiyun airport.
Q7. What is the payment?
A. Paypal, T/T in advance, LC, Western Union, Visa, Credit card, MoneyGram, 30% deposit, 70% against documents. USD, EURO are acceptable here.