1.What is your MOQ ?
Usually our MOQ is 1,000pcs. But we accept lower quantity for your trial order (100pcs). Please feel free to tell us how many pieces you need, we will calculate the cost correspondingly, hoping you can place large orders after checking quality of our products and know our service.
2.Can I get samples?
Sure. We usually provide existing sample for free. But a little sample charge for custom designs. Sample charge is refundable when order is up to certain quantity.We usually send samples by FEDEX,UPS,TNT or DHL. If you have carrier account, it will be fine to ship with your account, if not, you can pay the freight charge and we will arrange to ship it .
3.How long is the sample lead time?
For existing samples, it takes 2-3 days, and it is free. If you want your own designs, it takes 5-7 days, subject to your designs whether they need new printing screen, etc. Anyway, we will response fast to your request.
4.How long is the production lead time?
It takes 15-20 days for MOQ. We have large production capacity, which can ensure fast delivery time even for large quantity.
5.What format of the file do you need if I want my own design?
We have our own designer team. So you can provide JPG, AI, CDR or PDF, etc.We will make effect picture or printing screen for your final confirmation based on technique.
6.How many colors are available?
We match colors with Pantone Matching System. So you can just offer the Pantone color code you need to us. We will match the colors. Or we will recommend some popular colors to you.
7.What is your payment term?
Our normal payment term is 30% for deposit in advance,70%balance before shipment
Welcome to contact us, you will get good offer from here!
High quality+ factory price+good sale service+fast delivery