1.Q:Are you a factory or trading company?
A: We are a factory and we are also a trading company that have 10 years abundant electronic commerce experience.
2.Q: How to place an order?
A: Please choose an item in our alibaba, or send us the pictures/designs you would like, we will get you quotations based on theqty and spec. you request, if all is acceptable, we will start to prepare the order as soon as you make the payment.
3.Q:Could you provide some samples?
A: We will be happy to send you free samples, but you need pay for the shipping.
4.Q: Do your products comply with European/US testing stardards?
A: Yes, the materials used are totally safe for European/US markets, and we could do the tests based on your requirements.
5.Q: Can I mix different colors or items in one order?
A: Yes, different items can be mixed in one order, but the quantity of each item should not be less than MOQ.
6.Q:How does your factory do regarding quality control?
A:"Quality is the foundation of our company." We always attach great importance to quality controlling from the beginning to the end.
7.Q: Will you deliver the right goods as ordered?
A: Yes, sure we will. The core of our company culture is honesty and credit.
8.Q: Can I have our own designs?
A:Yes, OEM is welcome, and please kindly advise the conception of the items you would like, or better a picture/ drawings/artwork for our reference, we will make the prototypes based on your requirements.