Q1: Are you a factory?
Yes, we are the professional manufacturer of rattan material and other rattan products. Therefore, we could offer products at the most competitive prices with others in the market.
Q2: Could you send me your samples? Are the samples free?
We would send you some kinds of models instead of all samples.
Free samples are available anytime but you need to bear the freight cost. Some customized models need to pay for the sample charge. When you place the order, sample charge would be returned.
Q3: What is the MOQ?
Our MOQ is 100kg each model. Welcome your sample order.
Q4: What advantages do you have?
We provide top quality OEM/ODM Service.
We have good quality control with competitive price.
We aim to offer fast delivery, professional sales service and best after-sale services.
We promise your any inquires will get prompt attention.
Q5: Is there any after-sale service?
Once you place an order with us, we would continue to monitor on your order until the goods arrive at your destination. We would keep in touch to make sure there is no problem with the quality.
When you receive the goods, please check the quality. If you find any problems with our goods, please inform us and we would take immediate measures to solve the problems.