Q1. What type of company are you?
A: We are a professional auto parts dismantling factory and also a trading company, providing our dear customers with quality products with competitive prices.
Q2. How is your delivery time?
A: First check if the delivery time is suitable for you. The exact delivery time depends mainly on the detailed product items in negotiation, the type of best shipping method we choose, the trade terms we use in the transaction, and other uncontrolled possibilities, which may occur later. In most cases, by air and express: 7-10 days; by sea: around 30 days. During the global COVID-19 moment, normal time efficiency may be affected by the closure of international routes. Please be aware of this in very special times.
Q3. How do I choose the right products in your store?
A: The first time to contact our staff about your questions and concerns about the product, before you get a quote after you send an inquiry, please double check the year and region of your car and the correct pictures of the parts, what will you do with your vehicle to confirm with our staff.
Q4: How about the shipping cost?
A: We are supported by authorized and capable shipping agents who have worked with us for many years in order to provide our customers with fast, safe and cost-optimized shipping services. We offer the best shipping plan based on efficiency and your shipping budget. Ground, ocean, air and express delivery on most trade terms are available.For customers importing products from China for the first time: You should have a basic understanding of the import process and policies in your country: customs duties, customs clearance, local port charge rates, etc. If you have any questions and problems,we will provide you with advice and answers.
Q5. How do you keep our business in good long-term relationships?