Q：When can I get the price?
A：We usually quote about 2 days after we get your inquiry.lf you are very urgent to get the price please tell us in your email so that we will regard your inquiry pniority.
Q：Can we customize use different component or logo?
A：Of course you can,but the price and the lead time may differ.
Q：What color can we do and can you design packaging?
A：We can do any color you want with the color code. Our graphic designer can do the design for you.
Q：Could you help us design the new model?
A：Yes, we can design the model for you. We can provide CAD file.
Q：How is your QC process to make sure good quality?
A：Frame+Fork:100% QC inspection:The first sample of mass production will be onfirmed and inspection once completed.Parts:100% inspection when arrive at our factory.
Complete bicycle sample:100% inspection.
Q：Can you arrange shipping?
A：Yes,we can arrange shipping to your address by air and by ocean.
Q：What is your sample policy?
A：We can supply the sample（complete bicycle/parts） and the sample will be free when you place an order of above 300pcs.
Q：What is your MOQ?
A：Kids balance bike：the MOQ is 300 sets. E-bike/adult bicycle：the MOQ is 50 sets. E-scooter：：the MOQ is 100 sets. Bicycle parts：please contact us for details.
Q：What's the lead time and payment term?
A：Lead time：Depends on product，it usually takes 45-60 days（without holidays）.
Payment term：T/T，30%down payment，the balance payment by see the BL copy.