Q1: Are you a Manufacturer or a Trading Company ?
A:We are a professional manufacturer with over 14 years of experience, and have a complete supply chain from parts processing to finished products.
Q2: What're your main products ?
A: The main productions are: Brush dc motor, Brushless dc motor, Spur gear motor, Micro motor, Vibration motor, Turbo worm geared motors, Geared motors with Hall encoders, Planetary geared motors, Micro pump motors, Smart car motor sets, Speed reducers, Speed controllers, Power adapters, Switches Power supply and related motor parts. Other types of motors, please contact customer service for customization.
Q3: How is your Quality Control ?
A: We have professional checking staff on every production line process. After finishing the whole motor, we have the entire quality machine to test the motor. Such as Hardness Tester, 2.5D Image Tester, Salt Spray Chamber, Life Tester, Temperature Test Machine.
Q4: How to order ?
A: Send Us Inquiry → Receive Our Quotation → Negotiate Details → Confirm The Sample → Sign Contract/Deposit → Mass Production →Cargo Ready → Balance/Delivery → Further Cooperation
Q5: How about Sample order ?
A:Sample is available for you. please contact us for details.
Motor specification(no-load speed , voltage, torque , diameter, noise, life, testing) and shaft length can be tailor- made. according to customer’s requirements.
Q6: How long is the deliver[Producing] and shipping ?
A:Sample or small order about 3 days, bulk or customized order about 7 days.
Q7: Which shipping way is available ?
A: 1. DHL, UPS, FedEx, EMS, Sea are available. The other shipping ways are also available, please contact us if you need ship by the other shipping way.
2. For samples and packages less than 100kg, we usually suggest express shipping; For heavy packages, we usually suggest air shipping or sea shipping. But it all depends on our customers' needs.
Q8. What is your terms of Payments ?
A: 1. Alibaba Trade Assurance. Any trade disputes, alibaba will guarantee your money and compensate all of your loss.
2. we will show you the photos or videos，send to customers for confirmation. Only confirmed, can be shipped out.
3.accepted T/T, Western Union, Visa, Master card ，L/C, etc, Other payment methods are also available, please contact us before payment.
Q9: When will you reply after got my inquiries ?
A: Our customer service is online 24 hours, All enquiry or email be replied in 12 hours，looking forward to your inquiry.