1. Are you a factory ?
Yes, We are manufacturer and trading combo. Our factory mainly deals with stainless steel cookware, and we cooperate with more than 200 excellent manufacturers specializing in other materials of cookware. Our factory is a member of Trade Assurance service in Alibaba Group.
2. What is your MOQ?
Our MQD for each type of product is 1-1000 sets depending on different items. Please consult our salesman for more details.
3. What's your dilivery time?
Sample：3-7 days .
Mass production: 2-4 weeks.
It takes 20-35 days to ship by sea depending on different destination. To ship by air or by express is about 2-7 days depending on destination.
4. Can you provide samples? Is there a charge?
Samples can be provided. The collected sample fee will be retured after the order is placed, and the freight will be paid by you .
5. What's your payment terms?
100% for sample orders, 70% for bulk orders and 30% for final payment before shipment.
6. Can I print our Logo/barcode/unique QR code/series number on?
Yes, you can. Either on the products or on the package depending on different items. We have a team of professional designers and are able to design as requested. Of course, we always confirm the design before producing. So you will surely get what you want for actual use.
7. Can you accept OEM & ODM？
Yes, our own factory has been specialized in OEM and ODM service for nearly 20 years.
8. How can you make sure we will receive the product with high quality?
Our QC team will inspect each shipment before loading. We will send you QC report before delivery.