Q1: How did i trust your company ?
A:We are a 10-years old suppliers from alibaba, we have good reputation in this area. You can
trust us, also can trust alibaba.
Q2: How long will you ship out the goods after i place the order on you?
A:We will make theshipment within 24 hours after your order is confirmed if it is standard order; If it is customization order, the lead time depends on your exact requirements.
Q3: After i get the products What if my products broken , what kind of service you support ?
A:First contact us, tell us aboutthe problem, our engineer will help to handle; secondly, you can send back the products to us , we will fix it . we support 12months warranty , any problem catch me online ,we can give you good solution way . we want to do long term business with you not just for 1 day 1 times.
Q4: Customs Tax
Should be paid by buyer, Seller can not support any Customs Tax.
Q5: Remote Area
For Remote area, DHL/Fedex/UPS/TNT will chargeextra " Remote Area Fee", please understanding