1.Q: What can I do before placing an order?
Answer: Confirm the product picture, size, color, logo, shipping method, payment method, delivery time, declared value and other customized requirements.
2.Q: How to place an order?
A: We will send you an invoice, full payment for small orders, 30% deposit for large orders, and the rest before payment
transportation. When we have stock, we will ship it within 2-3 days.
3.Q: What can we do after payment?
A: We will continue to update and send you messages after receiving our factory, and keep in touch.
4.Q: I can't find any news while tracking the track.
A: Most of the time, we can track it. Occasionally, the courier company does not update the information. Let us wait 1-2 days, we will contact the courier, and the tracking number will become a new number.
6.Q: If there is a damaged product
A: We have checked carefully before delivery, but the delivery is out of control, but don’t worry, contact us and take pictures in time, we will help deal with this situation, in most cases, we will give a discount or refund and Use the next order.
7.Q: Regarding re-ordering.
A: We will make the same product and the same packaging as last time. If there are some changes, such as packaging or adding a logo, please notify us before we make it.