Q: I have my ideas for the product, can I do my own design? Can you pls help to protect my ideas not to other customers?
A:Yes, we can accept your own design, we have our own designer and engineers to support you.
For customer own design, we will protect it and not show to other customers.
Q: Have you sold to Amazon Sellers before?
A:Yes, we have many amazon customers, and we know much about how to deal with it.
Q: Can you deal with FBA and FNSKU or other barcode?
A:Yes, we can deal with FBA, FNSKU or other barcode.
Q: How do I pay for my purchase?
A: We accept the following payment methods: T/T ,Bank Transfer, Paypal,western union,L/C, Payoneer, Alibaba trade assurance.
Q: How much does it cost to ship to my country?
A: The freight depends on your quantity and your destinaton, We will help to calculate the exactly freight when you decided your
order. It can be DDP sea or DDP air.
Q: Is there any tracking Number for my Items?
A: Yes, we ship every order with their Tracking Number, And you can view the shipment staus on corresponding website.
Q: Does this product come with retail package?
A: We have declared the packing detail on the description of each product, please check it , thank you!
Q: I am a reseller, I would like to buy many pieces of your items, What's the wholesale price?
A: Hi,Thanks for your inquiry. Please tell us the quantity you want to order, So that we can give exact and best price for you.
Q: Do your products reach the Europe, North America or Japan quality standard?
A: Yes, our products are compliant with FDA, LFGB and CE certificates, so we definitely can meet your market standard.
Q: Is it ok for me to visit your company and factories when I am in China?
A: You or your friends in China, are most welcome to visit our factories.
Q: Can I have my order color customized, and with my logo? Which logo you accept?
A: Yes, we can make the products in your colors and with your logo.
Logo can be silk print, or debossed, or embossed.
Q: Which package you have? Can I have my own design on the packaging?
A: Normally our package is polybag or box.
Yes, we can make the packing according to your requirement
Q: What is your payment terms?
T/T: 100% for the tooling cost if you like to do your custom design.
30% for the deposit and then the balance 70% before delivery.
Q: How to contact you?
A: Click alibaba send email, you can send email inquiry directly
Or contact skype: Nia Chen
Or Phone&whatsapp&WeChat: +86-18355666971