Q: What products does Hanon support for laboratory?
A: Elemental analysis line (Kjeldahl/Protein Analyzer/ Fat Analyzer/ Fiber Analyzer); Microwave Digestion/Extraction/Synthesis System; Titrator; Polarimeter; Refractometer; Melting Point Apparatus; UV-Vis Spectrophotometer; Water Circulator; Cooking Oil Tester.
Q: What service does Hanon support?
A: On-line & on-site training; application methods; 10-year spare parts warranty.
Q: How long is the warranty period of sold devices?
A: 12 months.
Q: How long is the delivery time?
A: Generally 3 weeks.
Q: What's the term if you find a quality defect?
A: We will bear all charges for the repair, if still not satisfied, we will payback.
Q:How many brands in Hanon Group?
A: As a group company, Hanon has four brands focus on different industry which includes Hanon brand, Sineo brand, Wooking brand and G.A.S. brand now.
Q: What’s the MOQ?
A: For the instruments, the MOQ will be 1 set. For the consumption parts, please try to contact us for suitable confirming.
Q: What’s the package for your products?
A: Mainly productions are using foam for fixing, ploy bag for moisture-proof, and ply wooden case as shell. But some small devices will use carton case. They are all professional designed for exporting.