1. Q: What’s the payment term?
For small testing orders, we accept Paypal, Western Union, T/T and Credit Card.
For mass orders, we accept T/T and L/C.
2. Q: Are you trading company or manufacturer ?
A: We are a manufacturer who specialized in stainless steel valves for more than 20 year.
3. Q:How about the after-sales service?
Fast after-sales support. Our products have a one-year warranty and free permanent consulting services.
4. Q: How would you minimize damages during delivery?
Standard: mass orders will be packed by many carbon boxes and filled in plywood cases.
Available requirement: blister packing for every piece of product, plastic caps for clamp connected products.
5. Q: Do you provide samples ? is it free or extra ?
A: Yes, we could offer the sample for free charge but do not pay the cost of freight.
6. How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock. or it is 15-30 days if the goods are not in stock, it is according to quantity.
