1. Q: Are you manufacturer or trade company?
A. We are manufacturer and specialized in terminal block for 20 years.
2. Q: Can you provide samples ? Are the samples free ?
A: Yes,we can provide free samples if quantity not too much but delivery fee need pay collect.
3. Q : What about your delivery time?
A: We have a lot of products in stock.We can send the stock products in 3 work days.
If without stock,or stock is not enough, we will check the delivery time with you.
4. Q : Can you make customized products and customized packing?
A: Yes.We made a lot of customized products for our customer before. And we made many moulds for our customers already.
About customized packing,we can put your Logo or other info on the packing.It is no problem.
5. Q: What kind of payment do you accept ? Can I pay RMB ?
A: We accept T/T(30% as deposit, and 70% balance after you receive copy of B/L) L/C.
And you can pay money In RMB. No problem.
6.Q: Do youu have a guarantee of your product quality?
A: We have a guarantee of one year.
7. Q : How to ship my order ? Is it safe?
A: For small package, we will send it by Express, such as DHL,FedEx,,UPS,TNT,EMS.That’s a
Door to Door service.
For big packages, we will send them by Air or By sea.We will use good packing and ensure
the safety.We will be responsible to any product damage caused on delivery.