Q1: What's your MOQ?
A: Our MOQ is 100 units per model for RONGPENG brand.
Q2: What's your payment terms?
A: We could accept L/C, T/T and Credit card, also accept the payment against B/L copy after discuss detailed.
Q 3: What is the lead time?
A: Sample: 1-3days, mass production 20-40 days for the first order.
Q 4: Can we put our logo on our products? Is there extra charge for it?
A: Yes, we accept the OEM brand and the different logo way on the housing, stickers are without extra charge, mould and laser engraving with different cost and we can discuss detailed.
Q 5: Can samples be delivered free charge?
A: For quality reference, we can supply FOC 1-2 samples, but Freight Collect please.
Q6: How about your company scale?
A: our company is with 1400 employee and covers 100,000 square meters, more than 120 engineers and 100QC for quality control and improvement.
Q 7: What's your warranty?
A: our warranty is 12months limited warranty except the easy wearing parts.
Q 8: What are your QC inspection steps?
We also have 7 QC steps inspection steps:
1. Raw material inspection
2. Metal work inspection
3. Heat treatment inspection
4. Assemble line 100% inspection
5. Life inspection test
6. Packing inspection
7. Final inspection in the warehouse
So trust us means get more expected
Q 9: What’s your heat-treatment?
A: we are using the Germany Ipsen heat-treatment machine for our key parts which extend the long working life.
Q10: What’s your production capacity?
A: Air tools: 300,000pcs per month, air spray guns 500,000pcs per month, air nailers 300,000pcs per month, airless sprayers 30,000pcs per month
Q 11: What’s your certification?
A: We have CE/GS/EMC/ETL/UL by TUV Rheinland and SUD, we also pass the BSCI/SA8000/ISO9000.