1. Can you make my customized designed products?
Yes, we can make the products according to customer's request, like the shape, size, color, logo and other details.
2. What is the minimum order quantity you want?
Normally, there is no limit for the minimum order quantity. The minimum order quantity is subject to the demand of our esteemed clients. More bigger quantity, the price is also more cheaper.
3. What is your principle for the samples?
We can deliver common samples worth not too much if customers are willing to pay the shipping cost. If samples are made on basis of customers’ needs, we will ask for the samples fees only if we receive the order from you. If samples involving laser inner sculpture, please contact our marketing department because it involves logo setup fee.
4. Normally, how long will it last before delivery?
As usual, one week is enough after your order to deliver your goods. But for some gifts with small quantity and less complicated crafts, we can deliver earlier before the deadline. If customers need urgent orders, we can negotiate the time for delivery but you have to pay some extra expenses.
5. Which payment can be acceptable? and how to do it?
We could accept the payment by L/C, T/T and Western Union. For the sample fee, customer should pay in full. For the mass order, customer should pay 30% deposit at least, the balance should be paid before shipping goods. When customer do the payment, may have a little bank charge, customer should bear this.