Q1. What is your terms of packing?
A: Generally, we pack our wheels in brown cartons for REP and Tiffando brand and black boxes for RIZO brand , also accept to design customers' logo on carton.
Q2.How many stock wheels and molds do you have?
A:More than 18,000 wheels and hundreds of wheel molds we get.
Q3. What is your terms of payment?
A: T/T 40% as deposit, and 60% before delivery. We'll show you the photos of the products and packages before you pay the balance. Also, we accept flexible safe payment term, T/T,,WESTERN UNION,PayPal.
Q4.Can I pay 100% T/T in advance before shipping?
A:Because we send container everyday,the stock changes a lot without notice,so maybe we don’t have all the models you choose in our stock list,pls understand.So we suggest 40% T/T as deposit.
Q5. What is your terms of delivery?
A:FOB, EXW, CIF, DDU,DDP
Q6:Which sea port can you send the cargos from?
Q7. How about your delivery time?
A: The specific delivery time depends on the items and the quantity of your order.
1. For stock wheels: we need 7 days to prepare cargos after deposit receipt.
2. For production order: generally, it takes 30 to 40 days after receiving your advance payment.
Q8.Can I buy one set wheels for my own car or resale?
A:We can sell one set wheels to you as long as we have in stock.Pls send messages with model,size,PCD,finish,and if you have your own forwarder to help you ship the wheels.
Q9. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost. Tell us the sample you prefer and we will check our stock.
Q10. Do you test all your goods before delivery?
A: Yes, we have 3 times 100% test before delivery.
Q11: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We renew our wheels design and expand wheels range in short time, try to give you more complete wheel mold list;
3. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
Q12.: What's your best convenient contact way:
Address:#1501 Hong’an Plaza,Yinzhou District,Ningbo,Zhejiang
Q13:What is the package for each size so I can talk with my forwarder to cc the shipping?
If ship by express,each package will add 15mm because we will add angel bead on it.For example:express for 15x6 will be 455mmX455mmX225mm.