Q1: Is your product original?
A1: We have panasonic company and LG company's authorization, guarantee the products are original and new.
Q2: How long is your Warranty?
A2: Usually we offer 12 Months Warranty.
Q3: How much is the minimum order quantity? Can you provide the sample?
A3: For microwave transformer, microwave power supply and microwave equipment, the minimum order is one piece, we can provide the sample, but usually customers need to pay for it and also the freight cost.
Q4: What’s the dispatch time? (How long do you need to prepare my goods?)
A4: For normal order, the dispatch time is about 15 to 20 days; for samples, the dispatching time is about 3-5 days.
Q5: How long will the shipping time be?
A5: You can select shipping options possibly, such as DHL, UPS, FedEx, TNT ,EMS to enable our customers get their goods rapidly at door. We also ship by economic method such as air cargo and sea cargo, Direct line, Air Mail according to clients' request.3-7 days for international express, 5-7 days for air cargo, 20-40 days by sea cargo.
Q6: What are the mode of payment?(How do the payment?)
A6: Payment Terms: L/C,D/A,D/P,T/T, Western Union, MoneyGram and paypal. You can choose anyone. suggest you through the alibaba platform payment, convenient and more secure.
Q7: Can you provide a complete set of magnetron, microwave transformer, waveguide, capacitance, and silicon stack?
A7: Yes, We are a company that specializes in microwave components, All parts of 1000w, 200w can be provided. also provide 3000w air-cooled and water-cooled magnetron.
Q8: Where is your company located? How can I visit you?
A8: Our company is located in Zhengzhou City, China. You can fly to Zhengzhou airport directly, and we will pick you up. Welcome to visit our company.