1.Reply within 24 hours
2.Welcome to contact us whenever you have a doubt or a question. Our strong technician and engineer team will work out the solution for you within 24 hours.
3.Warranty period:12 months.
1. Q: How about the after-sales service?
A: Our machines have one year guarantee, life-long maintenance.We have a strong team, special for after-sales service. We can arrange engineers to do service for you.
2. Q: Are you a factory or trading company?
A: We are a factory in this field nearly 10 years.
3. Q: Where is your factory located? How can I visit there?
A:Our factory is located in Ruian City, Zhejiang Province, China, near to the Wenzhou airport. You can fly to Wenzhou airport directly or take train to Ruian Station.
4. Q:How does your factory do regarding quality control?
A:Quality is our invariable topic,it is the basement of company's development.From the beginning of opening company,we especially focus on quality job.Our hotmelt adhesive coating equipment have passed CE and SGS certification.
5.Q:What information should I let you know if I want to get quotation?
A:-the details of your products,such as substrate,adhesive material,coating width etc.
-if it is possible,please provide us the pictures or the design drawings,our designer will analyze your samples and give you exact details.
Should you have some other details not sure? such as videos,specification, components, working process, payment terms etc, please don't hesitate to contact Miss Kiki Fan