Q1: Is it possible that I place an order whose quantity is less than the MOQ?
A1: Yes, some items are available. Please send you enquiry with certain quantity to us.
Q2: May I have the sample of my interested items?
A2: Yes, we can offer you one sample for each item free of charge, but the sample freight will be collect. To get the samples, please send us your sample request with your courier account and mail address. Normally speaking, the samples will be sent out within 1 week.
Q3: What’s the payment term if I want to place an order?
A3: 30% deposit is requested to start the production and the balance should be paid against shipment or against the copy of your B/L
Q4: May I have my own logo on the clock dial?
A4: Yes, you can have your own artwork on the dial of the clcok.
You just need to send us your enquiry and your logo in AI format, then detailed quotation sheet will be offered.
Q5: How to make sure that the order is proceeded as requested?
A5: We will confirm every production details with you and will send you samples for approval if you need. And when the mass production is finished, you may indicated a QC to carry out the goods inspection, or our QC will do the final inspection and we will send you shipment photos for your approval before we deliver the goods.
Q6: Is OEM/ODM order available?
A6: Yes, OEM/ODM order is welcomed. If a new mould needs to be opened, the mould charge needs to be paid by your side.