Q1: May we know your productprice, Details, MOQ, PaymentTerms?
A1. First, please kind check our products description, then chat online or send inquiry to us.
We refill reply you within 1-2hours during working time.
Q2. Does your products is original?
A2. Most of our products are compatible like ink cartridge, refill inks, ciss, but some printer parts are original, we will send to you picture to confirm before paid.
Q3. Can I Place Trade assurance order online?
A3. Consider of buyer protection, you can place order online with Trade Assurance, But sample orders not suitable for Trade Assurance order process. So please contact us sales for details.
Q4: Your cartridge with ARC chips or not?
A4: Most models with arc chips, some special model please contact our sales for free.
Q5: It’s my first time use this products, can you give me some advise?
A5: Yes, please kind let us know your printer model and require, we will give you professional advise based on our experience.
Q6: How can I pay for it? Shipment?
A6: You can choose payment terms as T/T, Western union, PayPal or credit card. Shipment will be arrange as your request like DHL,FEDEX,UPS,ARAMEX,HK post, China post etc.
1.> Professional sales team;
2.> 3 Times QC tested before leaving factory to guarantee the quality.
3.> we promised 1:1 replacement for defective goods.
4.> Responsible and thoughtful after-sale service.
5.> High quality which backed by a 100% satisfaction.
6.> To provide high quality one-stop shopping, help you to save time, save costs.
7.> Strict quality control, purchasing, resell and use more at ease.
8.> Support one-stop shopping service,save your time and money.
Packaging & Shipping
• T/T - Bank Transfer, Payment will be received within 2-3 working days. cheaper charge fee.
•Trade Assurance - Pay on Alibaba.com website, each order must be more than $1000,has warranty from Alibaba company. Please contact our sales before paid.
•Paypal - Payment arrived within 5mins after paid, pay pal charge is 5%,get buyer protection within 60days.
•Western Union - Payment arrived within 5mins after paid. payment charge according to amount.
•Credit Card - Pay for online,it will be arrived within 24hours. Buyer protection
•Carton In cartons
•Neutral brand packing box
•Safe and strong arrived to your side
•With Fragile sign
•The Swiss packets/China post/HK post etc: 25-60days
•By Express: DHL,UPS,TNT,FEDEX,EMS:3-8days
•By Express Special Line: Aramex :3-10 days (without tracking process untill arrived in local.
•By Cargo: More than 40KG
•By Sea: The minimum charge standard:1CBM