Q:Where have you exported your equipment?
A:We’ve already exported to more than 30 countries in Aisa,Europe,Middle East,Africa,South America.etc.
Q:Can you arrange the visit to your user?Can you customized the machine according to our requirements?
Q:Is your equipment in accordance with GMP,FDA,WHO?
A:Yes,we will design and manufacture the equipment according to the requirement of GMP/FDA/WHO in your company.
Q:How about your after sale service?
A:We will reply you within 24hours by email or phone.
If we have local agent,we will arrange him to your site within 24 hours to assist you to shoot the problem.
Q:How about the staff training?
A:Normally,we will train your staffs during the installation in your site,you are also welcome to send your staff train in our factory.
Q:How long will the turnkey project take?
A:About 1 year from designing the layout to finish installation and commissioning.
Q:Which kind of after-sales service you can offer?
A:Except the regular service ,we can also provide you know-how transfer,and dispatch our qualified engineers to help you run the factory up to 6-12 months.