1,Is your company a trading company or factory?
A:Factory + trade (integration), has 15 years focusing on test instruments field, 9 years
2,After an order is placed, when to deliver?
A:Generally about 10-25days, If we have inventory, we can arrange shipment within 3 days.
Please be aware that our production lead times depend on specific items and item
3,What’s the payment term?
A:T/T,L/C and other payment terms could be negotiated.
4,What's the warranty and after-sales service?
A:12 months warranty. Feedback to you within 24h and help you to repair your problem
controller freely, even it's not from our factory.
5,What the standards do you adopt?
AWe have been adopting the world standards and regulation such as ISO, ASTM, DIN, EN, GB,
BS, JIS, ANSI, UL.
6,What about the product' services and quality?
A:Each instruments must be carried out 100% quality examination and test when shipping and delivery goods. Product use training, each of our product provide video training to show you how to install & operate. We can arrange engineer to train the operation of equipment to customer’s company when you need. And our Main clients : TUV, ITCO and Hantech.
7,What's the cooperation Process?
A:Inquiry - quotation - communication - order confirming - deposit payment - production -
testing and debugging - balance payment - packing - delivery - customer receiving - after
8,Why choose us?
1, Considerate Service Different countries plugs, manually change the-voltage from 110V to
220V, insurance indicator.
2,Excellent After sale Service:
12 months warranty. Besides, we can help you to repair your problem controller freely, even
it's not from our factory. What you need to do is to send us the controller.
We will sign a letter of commitment while we sign the contract, which will improve your
confidence to us.
4,Good Packaging: Simulation Animatronic Customer Triceratops are covered with air bubble
film before put them into the wooden case, which not only has good shock absorption, impact
resistance, heat sealing and also has the advantages of nontoxic, odorless, moisture
corrosion, good transparency etc.