1. Q: Are you factory or trading company?
A: We are factory ,and we design our capsule bed every year .
2. Q: Where is your location?
A: Company and Warehouse located in Guangzhou China, Factory located in Qingyuan City,China.
3. Q: Do you have after-sale service?
A:Yes .Non-artificial damaged products ,guarantee two years. If artificial damaged products ,you can buy from us .
4. Q: What is your material of your product?
A: adopt with Taiwan Chi Mei Brand fireproof environmental friendly ABS,such as general ABS,V2 ABS,V0 ABS.
5.Q: Do you company provide worker installe capsule bed?
A: because easy to operation that
(1)we provide installed video guide to how to set up the capsule bed step by step .(for free )
(2)you can video with us our installe worker can teach you still the capsule bed finish installed .(for free )
( 3)installe worker go to your country installed capsule bed ,but customer need to pay worker all cost (such as air ticket,salary ,hotel and meals expense)
6. Q: Are your product support 7days no reason to return ?
A:"This product doesn’t support 7 days no reason to return, according to the" network buy goods seven days no reason to return relevant provisions of Interim Measures "requirements, buyers need to be confirmed, so buyers take before you and we want to contact to confirm. If you have been photographed but not paid or paid, we will take the initiative to contact you to confirm."