1.How many years’ warranty?
Five years for the desk frame and linear actuator and three years for electric system.
2.Can I have a sample for testing?
We can supply the sample for you.
3.How about the after sales service? How will you deal with the product faulty?
We make sure all the products we ship out is 100% good quality. Just to avoid inconvenience for clients, we advise clients to buy some extra products in the first order as a backup stock, if anything happens, we can response and provide service quickly. A free replacement will be sent to the customer in the next order if are responsible for the problem.
4.How to choose your products?
Usually you need to inform us the following details.
a.Voltage b. Stroke c.Load d.Speed
e.what is the application f.your other requirements
5.Does customize design acceptable?
Yes, the following can be customized
a.size b.color c.load(push/pull)