Q1: What certificates do you have?
We have many industry professional certifications and test reports, like CE, GMP, ISO22716, COA, ROHS, SGS, MSDS, BPA free, etc.
Q2: How do you transport the goods?
Normally, we do business with offical DHL and Fedex company, we provide the air shipment and sea shipment.
Q3: Do you do OEM or ODM?
Yes, we welcome the private label order.
Usually, we using the design who send from customer to produce or replace the logo on our regular design.
Q4: How long for the lead time?
Normally, we will ship the regular stock in 1 week if the order less 500 pcs.
-About customize process
Once you send the deisgn file (ai file or source file) to us and finish the payment, we will making a sample and send the pic and video to you for confirm.
Once you confirm the sample, we will produce the bulk. (will depends on quantity)
Q5: Do you offer free samples?
No, we will refund the sample fee when your next big order.
Q6: Can you send the goods to Amazon?
Yes, you just need to provide the product labels and package labels.
Q7: Are you a factory or a trading company, do you do dropshipping?
We are a professional teeth whitening products manufacturer with more than 10 years. We don't do dropshipping.