Shenzhen ICAN sports equipment Co.,Ltd , located in Shenzhen with offices and factories.Founded in 2009,
more than 200 workers, producing about 1800 PCS frames and 1000 SETS rims per month,ICAN Focus on Carbon frame
and carbon wheelset and otherbike parts.To meet strict quality standards and requirements, we have a design team and our own brand”
ICAN”. Currently, All ICAN products can meet worldwide requirements ( Passed SGS/EN Test). The products have
been exported to America, Canada, Germany, Italy,Singapore, Japan and other international markets.
"Quality First, Prestige Highest" is ICAN lifetime goal,we want to provide best customer experience and after sale service to every clients.
Our team
Foreign Bicycle show
Packing & Delivery
Fast Express Shipping Worldwide
We ship to all countries, by China EMS. See the shipping table to the below for a list of countries. Once we get your order we will ship out the frame immediately begin custom hand-building your wheels with the options you’ve selected. We ship out your wheels by China EMS and always provide a tracking number.
About the ICAN small item, we will ship out by E-packet or DHL Global Mail.this will take 12-20 days .
If you want super fast shipping time, then ICAN offer DHL shipping service, it will just take 3-5 working days,pls contact us to get shipping price.
Product service
We offer you our high quality and customer-tested products.We have a quality assurance date which is Frame 2 year & Wheel set 1 year .Under normal riding ,if there is any damage not caused by human factors,products can be replaced from us.
Details about warranty period :
Step1 : Send email to us telling the problem about products .
Step2: Taking photos or video to us show the problem .
Step3: We analysis the problem base on the pictures or video .
Step4:Confirm the problem ,give solving plan .
Notice:
Products return back to ICAN and ICAN factory finish test :
>It is products' quality problem ,ICAN SPORTS pay all fees .
>Confirm it is because human caused , customer need pay all fees .
This warranty does not cover:
* Normal wear and tear, any damage caused by accident, misuse, neglect, abuse, or stunt riding (veld bashing, riding down stairs, or similar activities).
* Improper assembly or improper maintenance is not covered by warranty.