|Q1: Are you trading company or factory?|
|A1: We are 100% factory, we are not an agent.|
|Q2: Can I visit your factory?|
A2: Yes, you’re warmly welcome. Please advise your schedule in advance and we will arrange.
|Q3: Can you make custom items?|
|A3: Yes. ODM, OEM are acceptable.|
|Q4: Will you refund sample fee if I release bulk order?|
A4: Yes, we can. But it depends on the style and your purchase qty. Please contact our sales for more details.
|Q5: What are the payment terms?|
A5: We accept T/T, PayPal, Western Union, E-checking. Generally, 30% deposit is needed before production, and balance before shipping.
|Q6: What’s your trade term?|
|A6: Our regular trade term is FOB Ningbo. But we also accept CNF, CIF, FCA.|
|Q7: Can you design the LOGO for us?|
A7: We’re capable to make the design but we need you provide detailed requirement
or reference artwork.