Low MOQ, we can accommodate your quantity, even if it is small.B.
OEM accepted, products can be made based on your requirements.C.
Good quality, we have very strict quality control.D.
Best price, we will give you the most competitive price.E.
Accurate delivery time, we will make sure the goods are delivered to you on time. F.
Good service, quick response, we will always be honest with you.G
. Good English, Easy communication.
(1) What is the loading port?
(2) What is your payment term?
50% deposit for production, 50% balance after quality contril and before delivery
(3) What is your production lead time?
About 20-45 days after deposit received. Stocked items will be faster.
(4) Can i visit your factory?
Sure. We warmly welcome you to visit our factory. Please contact us to make an appointment.
(5) What's your trade term?
EXW, FOB, CIF or CRF
(6) Do you have the products in stock?
We have some in stock for daily retail.
(7) What are your product warranty?
(8) Can i order a sample from you?
Yes, we can offer you a sample but request double prices, the extra cost of a sample will be offset if you place a bulk order.
(9) Can i use my own fabric or other materials?
Yes, please send us the materials before production. However, we're not responsible for the international delivery costs or any local fees and tax.
(10) How can I make a change or cancel my order?
Making a change to your order is only allowed before production, Once your order has been produced, the order cannot be canceled or returned. If you require a small change, you will be charged extra according to the situation.
(11) How can I be certain the product is correct and up to standard?
For bespoke furniture, we'll double check all details with a client before producing, we'll make a sample for a client to confirm before bulk production.
(12) How does your factory do regarding quality control?
Our quality inspections will take quality control of each production process. Also, you can come to our factory to make an
inspection before shipment. When you are satisfied with the product and make the payment, then we will make the shipment.
(13) Can I get extra assembly accessories (such as screws etc.)?
Yes, All our products come with the required accessories to fully assemble them. However, if you require additional parts, we can send them at a small cost. Please be aware that many of our products are one-piece and do not require assembly.