Q1.What is the difference between Refractoriness and Working temperature ?
A1:Refractoriness:the refractory material withstands high temperature without melting and softening performance in the absence of load resistance.
Q2.How are the products’ quality?
A2:The products will be strictly inspected before shipment, so the quality could be guaranteed.
Q3:What is the Warranty for the fire brick?
A3:For all the brick,we have 1 years warranty.If any quality problems on our side occured in this period ,we will take on the shipping cost and replacement.
Q4.What is the service life of the bricks?
A4:The service life of different bricks is unlike.It also depends on your using condition and method.
Q5:Are you a manufacture or trader?
A5:To be honest we are a trader,but we have stable cooperation factories.And we can supply good pre-sale service, after-sales service.
Q6.Can we visit your company?
A6:Sure,welcome at any time,seeing is believing.
Q7. Do you provide samples?
A7:Yes, samples are available.
Q8. Do you accept OEM?
A8:Yes, we can do OEM.
Q9.What's the MOQ of trial order?
A9:No limit,We can offer the best suggestions and solutions according to your condition.
Q10.What are the payment terms?
A10:Usually T/T,but L/C,Western Union etc are available for us.
Q11. How long is delivery time?
A11:The delivery time will be determined according to the quantity of the order.
Q12.How about your company's certification?
A12:ISO9001 and Test Report,also we could apply other necessary certification.
Q13:Can we get support if we have our own market position?
A13:Please inform us your detailed mind on your market demand,we will discuss and propose helpful suggestion for you,to find the best solution for you.