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Packaging & Shipping
1. What is its lead time for samples and mass production?
Within 10 work days for samples and 30 days for mass production.
2. Can I customized LOGO?
Welcome. Please inform us formally before our production and confirm the design firstly based on our sample. We have professional R&D team to support best service, and give you best suggestions.
3. How to proceed an order for products?
Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
4. How about the quality of your products?
Our raw materials are purchased from qualified suppliers. And we have a strong quality control team to guarantee our products quality.If you have any issue with our product, simply send us a message Contact us. Your problem will be solved within 7* 24 hours.
5. How long is your products quality warranty?
We provide one year factory quality warranty.
6. When can you ship out my order after my payment?
Normally samples order: about 2-4 days; Large order 20-30 weeks.
7. Can I visit your factory and company office?
Sure, any time!