Q1. Are you trading company or manufacturer ?
A: We are factory in Nanhai District, Foshan City.
Q2. How long is your delivery time?
A: 45 days after shop drawing confirmed.
Q3. Do you provide samples ? is it free or extra ?
A: Yes, free sample is available.
Q4. What is your terms of payment ?
A:T/T; 50% deposit, balance before loading.
Q5.What is your after-sale service?
A: After we deliver the goods, we will send the detailed drawings, installation instructions and packing list to tell you how to install. For any problems during installation, you can contact us at any time.
Q6. What is your company advantage?
1). For house owner, wholesale and retailer: To save you much more time and cost, we offer one-stop materials, including customized staircases, railings, window and door, kitchen cabinets, wardrobe, vanity, showers, flooring, tiles, etc. Welcome to visit our website: www.primahousing.com
2). For developer, contractor, builder: we have our own design team to give you the best design within your project budget. If required, we can also go to your project site for measurements and installation instructions.
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and
the courier cost.
Q7. Do you test all your goods before delivery?
A: Yes, we would install the stairs first at our factory before the delivery.
08. Is it easy for the installstion?
A: Yes, and at the same time, we will offer you the vedio to show you how to install.