Notice:
We send items to oversea all over the world by air (DHL/ UPS/ FedEx/ EMS) and by sea, if you have any special service, please contact us freely at any time. We will reply you back in 24 working hours.
1: About Shipping
1) Package will be shipped within 7 working days after payment is confirmed, bulk orders maybe delayed more days.
2) Please double check your shipping address, including Postal Code, Phone Number. If there is any change, please let us know before making the payment.
3) We will not be responsible for any delay during delivery due to Custom Clearance of your country and weather condition, etc...
2: About Custom
1) Important information about foreign shipping
If you have any special demand about your custom invoice value or your country custom requirement, please let us know before shipment, so we can do our best for you!
2) If there are any import duties, taxes & charges of your country are not included in the item price or shipping charges. These charges are the buyer's responsibility, so please check with your local customs office to confirm what these additional costs will be.
3: After Service
1) If the items have any production problem, it can be exchange within 7 days of delivery, and all items must be returned in their original condition, buyer must pay return shipping fee for items, while the seller will pay resend shipping fee.
2) We do not allow any return without first requesting an order number & contacting us.
4: Feedback & Rating
We will work with you friendly till you are satisfied with our total service. We sincerely hope that you can leave us a 100% Positive Feedback with full 5 Stars.
Special Attention:
1. Please kindly tell us what is the BEST Value to declare for the package.So that you can avoid to pay high tax or pay less.
2. If you are from Brazil / Peru ,Please leave your CPF number or tax number on the order so that it's easier for you to get your package! DHL is not a good way to be used in Brazil.
Attention For Russian Clients:
1. Please fill in your full name including your first name, middle name and last name when making the payment.
2. Please fill in your correct address including your Apartment No., Street, City, Region and country.
Otherwise post office would not deliver your package in Russian !
Welcome Contact Us Any Time
Company Name: Oway Group Limited
Miss. Candy liu
Mobile/Wechat: 0086 170 9673 1121
Skype/whatsapp: +86 170 9673 1121
Welcome to visit our company web site www.owaygroup.com