1. When i can have reply after we sent the enquiry?
We will reply you within 12 hours in working day.
2. What is your lead / produce time?
Usually 5-7 days for produce,7-9 days for produce in busy season.
For products in stock ,only need 1-2 working days
3. Can you make my design / LOGO?
yes,we can make your own design and LOGO,you can send us the picture in PDF/AI/JPG,we will check and make mock up.
You can also choice different material to print design.
4. What is your payment term?
Payment way:TT/WEST UNION/PAYPAL/Alibaba Trade Assurance.
Trade Assurance highly welcome.
5. What is your shipping term?
Shipping way:DHL/UPS/EMS/FEDEX, By Air, By Sea.
We will help you check the most safe,economic,fast shipping method.
6. Can i get a sample?
Yes, sample order is accept.
If we have sample in stock,you no need pay sample fee,you only need pay shipping cost.
7.Can you ship my order to Amazon FBA warehouse?
Yes, we can be ship your package to FBA with your shipping label.
Free labelling service will be provide.
8. Do i need pay tax fee?
You may need pay for customs tax fee due to regulations in your country.
Contact us for get HS code of your products to check with customs.
For DDP terms, please contact us for more details.
With a lots of hard works, we have a long-term business relationship with many customers all over the world, and establish win-win succes with each other, we will surely to do our best to satisfy you. pls feel free contact us if any interested in.
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