Q: How long have your company run on food ingredients ?
A: 14 years focusing on pharma field,10 years exporting experience.
Q: Which payment terms are you accept?
A: Payment term: L/C D/A D/P T/T Western Union MoneyGram.
Q: After an order is placed, when to deliver?
A:It depends on whether the products you buy has inventory. If we have inventory, generally we can arrange
shipment after receipt of payment 2 to 3 days. If not, it will be decided by the time of the factory production.
Q: What's your MOQ?
A:For the high value product, our MOQ starts from 1kg and generally starts from 25kgs. For other low price product, our MOQ starts from 1000kg and 10000kg.
Q: Is there a discount?
A: Yes, for larger quantity, we always support with better price.
Q: How do you treat quality complaint?
A:First of all, our quality control will reduce the quality problem to near zero. If there is a quality problem caused by us, we will send you free goods for replacement or refund your loss.
Q: What is loading port?
A: Usually is Shanghai, Qingdao,Tianjin or Ningbo.