1. How long will it take from order to the shipment ?
A: For the goods in stock:
If you buy the products in stock in our showroom and warehouse it takes 7 days to clean and inspect in order to provide you with an excellently conditions.
B: For the booking products
It will depend on how big is the order and our work load, normally it will take 4-8 weeks, since the deposit is received. Usually you need to pay 30% of total value as the deposit.
2. Which sea port are you going to use?
The sea port we are going to use is tianjin. It is the big port in China,and near our factory.
3. What kinds of pricing are available?
FOB qingdao and FOB tianjin and EXW price is available as customers demands.
4. What kind of wood is being used?
According to the requirements of customers, normally we use elm wood or pine.
5. What are the conditions of a quote?
As the requirements of customer, we can provide either FOB or Ex-factory price.
6. How can I choose the best quality products in your website?
Since some antique furniture and small accessories is unique we will send you the pictures of similar products for your choose.
B: the reproduction
we will check the products strictly in every phase .before packing we will send the every pictures for your confirmation.
7.If the product is broken by shipping how can I get the compensation for loss?
When the container arrived please open the packaging of the products if you find some products are broken please take the photos to us. We will help you to get the minimum loss.