Q:Are you a plush toy manufacturer or a trade company?
A:We are not only a trade company but also a manufacturer, we have been in the plush field for more than 20 years. now we have more than 400 staffs.
Q:What are your company's main products?
A:We mainly produce plush stuffed toys,baby bed ring, plush cushions, plush blankets,baby bib,etc.
About the sample
Q:How much is the sample fee?
A:The account is up to your sample, usually it is 1-100 USD, but if there are many embroideries or printings, and it is complex, the sample fee will be higher.
Q:Is the sample fee refunded when the order is placed?
A:If your order quantity more than 1000, the sample fee will be refunded to you.
Q:What is the sample time?
A:It is 3-7 days according to the different samples.
Q:If I don’t like the sample when I receive it, can you modify it for me?
A:Yes, until you say “OK, it is perfect”.
About the price
Q:How much is each customized plush toy?
A:This depend on the complexity of the artwork, drawing, sketch or cartoon provided; and the estimated time required to source fabric and materials required to make your soft toy or plush toy. The general price range for a custom hand made soft toy is from USD0.5 up to USD50 or more.
About the quality
Q:How do you control the quality?
A:Our factory has 20 years experience in plush toys manufacture. And all of our workers have 10-20 years experience in plush toys. We check the finished toys one by one, make sure the quality is good.
Q:How can I do if I receive the bad quality goods?
A:Tell us the quantity of bad goods, and send us the photos, we will refund these costs or remake the goods for you.
About the MOQ
Q:What is your MOQ?
A: Stocking item:120pcs
About the delivery Time
Q:What is the delivery time?
A:Usually, it is 5-45 days according to your quantity.