♥ Q1: Do you own patents?
A: Yes, we own patents on all our products, so don’t worry, you won’t infringe any patents if you sell our products.
♥ Q2: Do you accept private label or customized design? What’s the MOQ?
A: Yes, we accept private label and customized design, OEM and ODM are welcome, for the MOQ, it is depends on the products, please contact us for more information.
♥ Q3: What testing certificates do you have?
A: Our Factory under ISO9001 systems, we have CE and ROHS certificates, we will also help to make any other testings if you need.
♥ Q4: Are you searching distributors and agents?
A: Yes, we are, please contact our sales team for more details. We will protect and support you once you become our distributors and agents.
♥ Q5: What is the lead time?
A:Generally it is within 2-30 working days days ,definitely according to quantity and the country. If we have the goods in stock, we will delivery them within 3 working days after we get the payment. If we do not have in stock, we will delivery them before the deadline which we both parties agreed on.
♥Q6: How about sample policy?
A: We can provide the sample to you, but you have to pay the sample fee. Anyway, we will return back the cost after you place big order.
If you want to place a mixed order, please kindly let us know. We are pleased to give you reasonable price as soon as possible!
♥Q7: What kind of package you offer?A: We pack the goods first with gift box and then the export box to make sure the products in good condition for storage and shipment.
♥Q8: What kind of shipment ways are available?
A: By sea to your nearest port.
By air cargo to your nearest airport.
By express (DHL, UPS, FedEx, TNT, EMS) to your door.
If you have own express account number, transportation fee paid by your accounts are also welcome. We will provide you a tracking No. after we ship the goods, so that you can track the goods conveniently.
♥Q9: What is the warranty for products?
A: All products checked before sending out, and offer 1 year warranty.