Q1: What is the Minimum Order Quantity (MOQ) ?
A1 : Normally, MOQ is 500pcs, but special requirements can be accepted.
Q2: How much do I need to pay for your OEM service ?
A2: No need to pay extra cost for our OEM service if order quantity over 1000pcs.The OEM cost includes in the unit price.
Q3: What is the delivery time ? (How long do you need me to prepare my goods ?)
A3: 1-5 days for sample orders ,10-21 days for mass production orders
(based on different quantities, OEM, etc)
Q4: How will you deliver goods to me ?
A4: We ship by air and sea generally. In the mean time, we cooperate with international expresses such as DHL, UPS, FedEX, TNT to enable our customers to get their goods rapidly.
Q5: How long do I need to wait before my goods arrive ?
A5: 5-7 days for air transportation, 3-5 days foe international express.
Q6: How is your product quality ?
A6: Our raw materials are purchased from qualified suppliers. And it is UL, ROHS etc. Compliant. And we have a strong quality control team to guarantee our quality according to AQL standard.
Q7: What is your warranty ?
A7: Our warranty is 12 months after delivery, we pays high attention to after-sales service.