1. Q:How about the Delivery time?
A:Samples: about 3-7 days.
Mass order: about 25 days after receipt of 30% T/T deposit payment.
2. Q:What kind of payments do you support?
A:T/T, L/C, Western Union, PayPal & Cash are accepted.
3. Q:Do you charge for the samples?
A:According to our company policy, we just charge the samples based on EXW price.
And we will return the samples fee during the next order.
4. Q:Can you produce according to customers' design?
A:Yes, we are professional manufacturer; OEM and ODM are both welcomed.
1) Silk print logo on the product;
2) Customized product housing;
3) Customized Color box;
4) Any your Idea on product we can help you to design and put it into production.
5. Q:What about your after Sale Service?
A:1) All products will have been strictly Quality Checked in house before packing.
2) All products will be well packed before shipping.
3) All our products have 1 year warranty, and we sure the product will be free from maintenance within warranty period.
6.Q:Does your normal glass test tubes have inventory?
A:Yes, our normal glass tube has inventory.
7.Q:What’s the material of glass test tube?
A:Borosilicate 3.3, neutral borosilicate 5.0, borosilicate
8. Q:Which one seaport you choose?
9. Q:What about the shipping?
A:We have strong cooperation with DHL, TNT, UPS, FEDEX, EMS, China Air Post.
You also can choose your own shipping forwarder
10. Q:Can you tell me your main customers?
A:That's our customer’s privacy, we should protect their information.
At the same time, please rest assured that your information is also safe here. We'll offer you the quotation as soon as possible once receive your inquiry, so don't hesitate to contact us.
We can produce the product under your brand name; also the size can be changed as your requirement.