Q1:Are you a factory or trading company?
A: YISON design and manufacture earphone over 21 years, our factory is located in Dongguan
city, Chia. Headquarter in Guangzhou.
Q2: Do you have your own designer team?
A: yes, we have, own designer team, many product are designed by our designer
Q3: What certification do you have?
A: CE, FCC, RoHS Directive-compliant, REACH
Q4: Can I take small QTY or Sample?
A: Yes, All models we have stock, the free sample can send to you test, you only need to bear the shipping cost.
Q5: How long is product warranty?
A: In case of bad quality when you received, return it to us, we will send you the new ones.
Q6: How to do the payment?
A: Paypal, Western Union, T/T bank transfer, L/C... (30% deposit before producing.)
Q7: How do you ship the goods and how long will it take?
A: We usually ship by DHL, UPS, FedEx, or TNT, by sea, by air. It usually takes 5—10 days to arrive.
Q8: How about your after-services?
A: If there are quality problem issued, contact us immediately, we will replace any defective
products, give you best solution ways.