-Q1. Are you a factory?
- Answer: Yes, we are led lights/lamp manufacturer in Guangdong province, China. We do wholesale to all over the word.
- Q2. Do you have ISO certificates?
- Answer: Yes, we have been certificated with ISO9001,ISO14001,TS16949,QHSAS18001and QC08000.
- Q3. Do you offer OEM and ODM?
- Answer: Yes, we offer OEM and ODM for Led lamp, Infrared led, smd led and so on.we have led light production line by ourselves.
-Q4. Can I have a sample order for led light?
-Answer: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable and all the samples could be free.
-Q5. What about the lead time?
-Answer: Lead time: 5-7days for sample, 21days for mass order.
-Q6. What is the Minimum Order Quantity?
-Answer: yes, MOQ 10,000PCS of each model
Q7. How to proceed an order for led light?
A. Firstly let us know your requirements or application.
B. We quote according to your requirements or our suggestions.
C. Customer confirms the samples and places deposit for formal order.
D. We arrange the production.
- Q8. Is there any discount for bulk order?
-Answer: Yes, if you need bulk orders, we can provide wholesale price.
- Q9: What kind of chip do you use?
- Answer: the chips we use are Nichia,Epistar, Osram, Bridgelux, San’an or customer specify Etc.
- Q10: What is your after-sale service?
- Answer: Free replacement with return shipping cost on our side
-Q11. How do you ship the goods and how long does it takes to arrive?
-Answer: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
-Q12.Do you offer guarantee for the products?
-Answer: Yes, we offer 2 years warranty to our products.