FAQ
Q1: If I want to get very small quantity of ribbon, how can I do?
A: Please check our website: www.chengna.en.alibaba.com and shipping by DHL, UPS, FedEx, Eplus about 3-5 working days. Payment is Trade assurance or Paypal.
Q2: Can I have your color charts, does it cost or free?
A: Yes,we do offer free color charts,more details please contact our customer service.
Q3: Can I print my logo on the ribbon? What's the MOQ?
A: Yes, we can customize the ribbon with your logo. MOQ is 1000 yards per design.
Q4: Can I get some samples?
A: Yes, 2 yards each and less than 5 items are free, more details please contact our customer service.
Q5: How can I pay for my order?
A: Please send order details to us, we will make the PO online, and send you the payment link.
Q6: How will my package be shipped?
A: By DHL, UPS, FedEx or other express, also can be shipped by sea if your quantity is large.
Q7: I want to buy your products, but shipping fee is high.
A: We need know your order details so that we can recommend the cheapest shipping way for you.When the quantity is large,the average cost for each yard will be more favorable.
Q8: May I know what is your best price? May I get a better price?
A: Would you please let us know your order quantity per size per color and your target price? Then we will evaluate for you then..
Q9: What is your ribbon made of?
A: Our ribbon is made of 100% Polyester.
Q10:How can you control the quality?
A:We have been known that quality is always our soul of pursuing since we started the company.Before shipping,all the goods must do 100% inspection and signed QC report.
We will try our best to ensure you receive excellent quality goods .And for the after service ,I am always here to assist you.