1. How does the machine fit our voltage?
For each equipment, our salesman will confirm the voltage with the customer.
2. How can I buy the machine
Firstly, our salesman will discuss with you all the details of the machine, the lead time and the payment condition.
Secondly, after receiving the 30% down payment, the production will begin.
Finally, we’ll show you the photos and the test video of the finished machine. You pay the balance and the equipment will be shipped as scheduled, or by our forwarder or by your familiar forwarder.
3. How long is your machine’s warranty?
1 year after the delivery. During the one year, we can offer the broken parts free of charge, if the problem isn’t caused by wrong operation.
4. What can you provide for after-sale service?
We can send the engineer to the customer’s factory for the installation and operation training if the customer requires. We can also supply the installation and operation instruction by video.
5. If we have very special request on the production line, could you help me to do the design?
Customized design is provided.