Q. Can the machine engraving and cutting?
A. Yes, even on the same Job, you can do setting with different color in the software and also can making holes.
Q. Is the machine must work with computer?
A. Must connect with computer with USB cable when you change the settings of machine. for the design files,you can transfer the file with USB memory stick to the machine, or can download it to the machine directly with USB cable from computer.
Q. Can the machine be split so it can fit into my doors?
A. Yes, it can the legs separate from the main body of the machine.
Q. How long the laser tube is working well?
A. Unfortunately we cannot confirm about this, it is about 3000+ hours.
Q. Do you available spare parts?
A. We can provide all of spare parts of any model we listing.
Q. I have heard the mirrors need cleaning?
A. Yes, they do but not after every job, once a week is normally enough.
Q. Can I put larger materials in the machine?
A. Yes, the machine has doors which can be opened to accommodate larger materials.
Q. How about the after sell service?
A. Free tech support for the whole life of the machine, and 24 hours telephone support. Camera of MSN support by MSN or Skype online when you need.
1, How to pay?
Telegraphic Transfer(T/T). Paypal, Westunion. Trade assurance online.
2, What is the mainly consumables of the machine.
The mainly consumbles are the laser tube and the lens and mirrors. So we always suggest our clients to purchase one more for standby.
3, How do I learn to operate lasers?
1) User manual, CD with video will along with machine for training you how to install, how to use, and how to maintains,
2) Moreover, Skype, Team viewer online service is available for you,
3) Engineer is available to offer international service!
Contact Us
Wechat: +86 15864374580
Tel: +86 15864374580
Skype: yicui2008
WhatsApp: +86 15864374580