How to make an order from us ?
Step A : Choose the item you like , send us an inquiry .
Step B : We will send you quotation , our terms , our rattan and fabric chart for you to
select ,confirm our delivery time and payment terms . (Here you can choose your
own customized colors of rattan and fabric ! ) Please check our "How to customize "
content to check more information .
Step C : Place order and make the payment to us and please send us the bank receipt .
Step D : We make the production, and during the production time we will communicate with you about the details of your order and keep you update !
Step E: Before shipping , we will make the detailed and high resoluation photos to send to you to check the quality , and you are welcome to send any third-party inspect agent to come to our factory to check the quality too !
Step F: After you confirm the photos and everything we will pack and delivery to the sea port .
Step G: We can clear the customs our side and the goods get on board and after that we will send you documents .
Step H: When the goods arrive , the shipping company will contact you .
Step I: You clear the custom and get the goods.
How do we make the products ?
1: We will make the aluminium frame of your order . And it is hand -made ! Full welding !
2. We will do the hand polish of the frame ,checking size , shape , and testing the frame .And all the frames will be powder coated .
3.When the poweder -coating finished , the frame will be sent to weaving department to be weaved and they are 100% hand-made again !
4. Meantime , our tailors will measure the frame and make the cushions for the furniture . We using best fabric ,best thread and best zippers and will always sewing the inner of the cushion so that it is easier for you to remove the covers and get it replaced or washed !
5. After that , our packing workers put all the accessories on and start to pack the goods .
6. If you need any shipping mark on your cartons , we can help you to get it done !
We have done many projects for the luxury 5 star hotels & Resorts and also receving the good comments and the repeat orders !
We also receiving good comments from our clents , as the 7th,Year Golden supplier of Alibaba,We have exported to North America ,South America ,Australia , Europe, and we are supplying to partner of Olympic Games 2016.
Our Service & FAQ
Our material VS other supplier : (And these you may can not see from the surface of the product )
1. Aluminum tube thickness : 1.2 mm VS other supplier : 0.8 mm
2. Pe rattan size : 8 x 1.3 mm VS other supplier : 7 x 1.1 mm
3. Our fabric : 320g /m2 VS other supplier : 180 g /m2
4. Our sponge : 29 D density VS other supplier : 18 D density .